Project Lore

I've been sitting on an Authenticator for months.  Despite receiving a free one as part of my BlizzCon 2009 goodie bag I didn't enable it until two weeks ago.  My delay was partly because I feel that I am an incredibly secure computer user.  I don't head out to fishy sites, I have all sorts of security measures, and, here's the big one, I am the only person that uses the computers that I play on.  Friends and relatives that are not as careful as us, using our otherwise secure computers is a huge culprit in the account security world.  It wasn't until my equally paranoid and security-minded officer was hacked that made me enable my Limited Edition BlizzCon Authenticator.

It only took two weeks for something to go wrong with it.

Okay, that's a bit of a white lie.  Something didn't actually go wrong with the Authenticator per se.  It simply locked me out of my own account.  You'll notice that when I mentioned who used my computer it was actually plural.  That's because I play on multiple machines, two in my house, one at work, and one at my parents house (basically, wherever I spend most of my time has a WoW installation ready for me).  This was the second reason I was resistant to applying my littleRSA token, I knew I'd forget it somewhere eventually.  That's exactly what happened yesterday.

/me thanks C'Thun that it wasn't a raid night.

My mental lapse got me thinking 'What information do I need if something actually happens to my Authenticator.'  Luckily, there's an app FAQ for that. 

Blizzard simply tells you to call in (1-800-592-5499) to verify certain information about your account to resolve all Authenticator issues.  If you can do so, then it's all honky dory.  But what if you can't because that information is outdated, such as college students who move all the time (six times in five years for me).  Keeping the phones numbers, addresses and apartment variables all in order can be a bit difficult alongside a busy class load.

Here's what we need to do to expedite any claim:

• Write down the Authenticator's Serial Number somewhere, this is "the most important thing." Unlike passwords, Blizzard will actually ask for this.   According to the rep, the iPhone's or iPod Touch's Serial Number will change when the item is updated.  She suggests that you remove the Mobile Authenticator from your Battle.net account before the update, and re-apply it after with the new Serial Number.
• Make note of your WoW CD keys.  I have a file on paper and on my computer (encrypted) with CD keys to my most beloved games.  That way I can image the disc and reinstall whenever I need to without digging through boxes or worrying about busted game discs.
• Be sure your Battle.net information is up to date.  This means your phone number, physical address, e-mail address and billing information.  A Customer Service rep may also ask for your World of Warcraft information, which may or may not mirror your Battle.net stuff.  Unfortunately, WoW account information can no longer be changed as far as I can tell.
• Oh, and don't forget the answer to your Secret Question.

It's really not all that much, but it's something we can easily forget to do during our busy lives.  Especially since when we think of World of Warcraft, we think of playing it, not any other "frivolous" activity. 

Think of the maintenance like wearing a helmet when riding a bike.  You may never need it in your life, but if you do, the time spent putting it on every time makes it more than worth the trouble.

It's the time of year again, boys and girls. As Hallow's End approaches, everyone is gearing up to slay the Headless Horseman and gorge themselves on Tricky Treats, but it might be worth your while to celebrate the holiday's real-life equivalent, too. Each year, Blizzard hosts a pumpkin carving contest, and 2009 is no exception. They're looking for some talented gourdsmiths to artfully slice up these over-sized fruits to depict characters or scenes from at least one of the company's video game franchises. Zarhym details the rules below:

"The Royal Photographic Society of Azeroth is renewing its competition in celebration of Halloween. In a longstanding Blizzard Entertainment tradition, this year we're proud to announce our seventh annual pumpkin-carving contest. 2008's Winner, an exquisitely-crafted Horde pumpkin by Merrlynch Between 12:00 a.m. PDT on October 13 and 11:59 p.m. PDT on October 28, the RPSA will be accepting submissions for the pumpkin contest. The shutterbugs who submit the most outstanding photos of their work will have their pictures proudly displayed on WorldofWarcraft.com and Blizzard.com on Halloween. In addition, the crafters of the five most interesting, original, and well-carved pumpkin designs will each be recognized for their merits with a 32 GB iPod touch! Special thanks go out to Apple for this fantastic prize! Pumpkin submission tips:

• The winning entries will display high levels of originality, craftsmanship, and possibly humor.
• Your pumpkin must be lit up by a candle or other light source in your photo entry. You can show another photo of the pumpkin unlit if you wish.
• Pumpkins must be related to World of Warcraft or another Blizzard Entertainment title.
• Try to take the best picture possible, as picture quality helps make a good impression on the judges.
• Make sure you tell us what the pumpkin is supposed to be in the caption, just in case it's not clear."

Having big, meaty fingers like my own, and the carving skills of a back-alley surgeon, I don't think I'll be participating, myself. Every jack-o-lantern I try to make looks like Gary Busey after a motorcycle crash. And, besides, some of the winners from past years are intimidatingly well-made! But if you think you've got the chops, why not try your hand at it? Even if you don't win, you'll still have a bad-ass looking pumpkin to put on your doorstep. Full rules and a submission form can be found here.

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Edit: Direct Link to Battle.net Mobile Authenticator on iTunes App Store WoWInsider is reporting that the rumored iPhone Authenticator App is now available for free download on the App Store. I quickly grabbed my iPhone and did a quick search for "Blizzard" on the App store and a scrolled towards the bottom, revealing that it was indeed available for no charge! iPhone users will have to convert their WoW accounts to Battle.net in order to take advantage, but the App is a great alternative for those who haven't been able to find the $6.50 Authenticators due to the constant Sold Out status on the Blizzard store. This should also help relieve some of those supply issues as most users who have the ability will likely choose to use the iPhone over an extra device to carry. The description of the Battle.net Mobile Authenticator on the iPhone App Store is:

Do you play World of Warcraft using a Battle.net account? Protect the account with the Battle.net Mobile Authenticator for you iPhone, an optional tool that offers an additional layer of security to help prevent unauthorized account access. The Battle.net Mobile Authenticator gives you the security of two-factor authentication. Each time you log in to a Battle.net account, you'll use the Battle.net Mobile Authenticator to generate a unique one-time use password to use in addition to your regular password. Log in with both and you can rest easy knowing that the account is more secure against unauthorized access.

Now, since installing the program, I haven't been able to find it again on the App Store. Also, many users seem to be having problems finding it in other regions like the UK and Canada. Anyone out there able to get the App installed on your iPhone or iPod Touch? For now, I'll hang on to my key fob, but I may soon be able to get rid of it since I'll always have my phone on me. Of course, that also means I'll have to keep the iPhone charged.

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We saw a glimmer of this when installing Wrath, and its now beginning. Players now have the option to create an overarching Battle.net account and link all of their Blizzard games together. This may become mandatory in the future. After registering, you can "merge" your WoW account and your Battle.net account. Whenever you login to WoW, you then use your Battle.net credentials, namely the email address you used for your Battle.net account and your new password. Login for the non-WoW Blizzard games still uses their existing logon system and they will not (yet?) accept the new Battle.net credentials. You can add StarCraft Anthology, Warcraft III, Warcraft III: The Frozen Throne, Warcraft Battle Chest, Diablo II, Diablo II: Lord of Destruction, and Diablo II Battle Chest into your Battle.net account by providing the site with your CD key. You can also buy a CD key online from the Blizzard store. You are then able to download the fully patched game to your computer using the standard Blizzard downloader used for all WoW patches and media, and in the future there may be more integrated features to unify the games. Warcraft II Battle.net edition is notably not on the list. In the future, its likely that we will see "account wide achievements" and other such things. Its unclear how or if the older games will play into this, but you can be certain that Starcraft II, Diablo III, and the currently unannounced MMO that Blizzard is working on will use the new Battle.net heavily. Warcraft II, Warcraft III, Diablo II, and Starcraft all shared the same Battle.net servers and game channels could be joined by anyone from any of those games. I'd love to see WoW join in on this, as I still hop on Warcraft III and Starcraft once in a while and would like to chat with players across all of these games. In addition, Blizzard annouced that the highly popular Blizzard authenticator will be available as an application for mobile devices, namely the iPhone and iPod touch. Its a great piece of equipment that improves account security. It is being re-branded as the Battle.net authenticator. The authenticator will work with all Battle.net games. Downloadable software is much easier to keep in stock than hardware, so hopefully this will provide players with a venue to get an authenticator. Price is not yet announced, and it may be free to increase account security. Since mobile devices (especially the iPod) must authenticate over the internet, I don't think its unlikely that an exploit to replicate the authenticator will happen at some point in the future.

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