Entries in server stability (2)

My Old Servers Ache

Earlier this month two new MMORPGs released, Global Agenda and Star Trek OnlineBoth of them saw some hiccups early, and STO still has long queues, but things have settled down and stabilized for the most part.  Over five years ago World of Warcraft launched to a larger mess than either GA or STO.  It wasn't devastating by any means.  In fact, the problems were mostly due to the game's incredible popularity, which caused Blizzard to scramble to put dozens of additional servers online ASAP.  The subscription base has bloated over the 11 million mark forcing Blizzard to continue to add additional servers to the mix to compensate.  Fine and dandy, but what's been going on with the old servers.  The originals, the systems that were put together before the game was even released?  They've been upgraded, but has it been enough?

The past few weeks have been awful for the two servers I predominately play on.  Coincidentally, both server happen to be original.  Things have been so bad on Magtheridon this week that Tuesday and Wednesday were total loses for raiding.  Tuesday was marred by the extended maintenance, which is fine and understandable, but Magtheridon became Lagtheridon immediately after going online.  The entire world, instances and all, was totally unplayable.  A server restart didn't help, and I eventually gave up around 10:30 PM.  Wednesday followed with more of the same, but cleared up much earlier.  The damage had already been done, all the raiders gave up and logged before Magtheridon became stable, so nothing died.

I know my server is far from the only server to connect people to Azeroth, but from what I've heard around the blogosphere and official forums is that something is amidst.  Many people blame it on the new holiday and its mechanics.  Others point out that server instability is not a recent occurrence.

Whatever the reason, it seems that WoW players are giving Blizzard a pass on the issue.  That's partly because we've become somewhat accustom to the day-long hiccups.  I believe it's also because we play so much WoW that we can shrug off missing a day.  We just use the unexpected free time for other forms of entertainment or games.  It's old and busted to us now, not new hotness. 

Imagine if your brand new MMORPG was largely unplayable for two days just after its launch.  If WoW had released alongside STO and GA, that's exactly what would have occurred.  Can you imagine the nerd rage that would have hit the Internet? 

I know WoW's server farm is far more complex than STO or GA, but that doesn't give Blizzard a free pass.  After all, WoW is pulling in a billion dollars a year for Blizzard.  Yet, few players seem the least bit outraged.  I guess that's one of the advantages to having five years behind you?

Patch 3.2: A Retrospective On Its Application

Patch 3.2 Executing.... Patch 3.2 Executing.... Whenever Blizzard decides to lay a patch on us I hold my breath.  Sure, I want the bounty of content, but sometimes that isn't all we receive.  Oftentimes we'll be stuck at login screens, the World Server will be down, our add-ons will cease to work, or worse, fail to do their jobs appropriately.  And that's just some of the "features" that we hope to see on a Tuesday evening.  More painful are the Slowsky approved download speeds, constant reboots, authentication problems, massive lag, or lag spikes, and the realization that nothing is going to be accomplished till Wednesday.  Think I am being a bit dramatic?  Then allow me to refresh your memory of Patch 3.0.8. I was as excited as anyone for Call of the Crusade (the game can never have too many 5-mans), but I had my reservations about the patch actually going live.  Boy have I never been so glad to eat my words before. Blizzard delivered the patch with only slightly extended downtime.  While I didn't login till a few hours after my server returned from dead, I was greeted with a stable, normal latency experience the entire night.  It didn't matter if I was running around the generally packed Dalaran or the newly flooded Argent Tournament grounds.  It was all entirely playable on Magtheridon (NA).  The post-patch trauma has been so negligible that I've been able to run through the dailies, grab a level and change on Solidsagart and tackle the new dungeon (repeatedly), along with some heroics.  And that was just on Tuesday! To round out the objectiveness of the post I should point out that it hasn't been all roses.  Roughly half of my add-ons were broke (and some remain unfixed by authors too busy with content) by Patch 3.2.  I've encountered the Trial of the Crusade opening encounter bug (is there an accepted name for it?) roughly half of my attempts.  Last, but not least, is the ninja change to Malygos, I doubt it's a bug, that gave our raid a bit of pause.  The big blue dragon's Vortex drops players off far farther from their original location than ever before.  And no, I still haven't kill the crazed warmonger. I heard there was something up with Kel'Thuzad, but haven't come across the lich recently.  Has anyone experienced anything wonky with that encounter?  How stable has your server been since patch day?  Have you been able to chain those heroics? All things considered I believe Call of the Crusade was the most expertly executed patch in recent memory.  Certainly since Wrath of the Lich King's launch back in November.  Dare we assume Blizzard is finally getting the hang of the patch spiel?!

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