Entries in business (3)

What We Take for Granted in WoW

qqIn the past month or so, I've had a lot more time to really sink my nails into playing WoW. While getting caught up in the hype of gold, dungeons, scoring a hot new flying mount and figuring out how to best spend my emblems is fun, more and more I'm coming to realize that there are so many amazing, intricate aspects to gameplay that I've come to expect to the point of no longer appreciating. Now let me preface this by saying that Blizzard knows its business. If executives want WoW to remain the top MMORPG out there, they undoubtedly know that they have to stay on top of their game and keep coming out with challenging, fun, cutting-edge material to keep players engaged. And, for the most part, they do. There's always insatiable audiences who constantly demand more content, but all in all, I think Blizzard pretty much tops the industry in keeping subscribers happy. Let me also say that I am in no way informed about the actual process behind creating content. I'm happy with myself when I can just successfully get an addon functioning, so make what you will of that. So perhaps I'm in the minority when I say that sometimes, it's those simple things in the game that can most amaze me. I think a lot of this has hit me during my recent jaunt in exploration. Sometimes the large size of a zone would be daunting while leveling. And yes, even annoying. Running back and forth across an expansive area to complete quests wasn't my favorite aspect of the game. But by the same token, I wouldn't have enjoyed the actual questing if everything was crammed into one tiny, crowded area. I remember when flight paths were a godsend. Each discovery of one of those tiny green exclamation points was reason to celebrate. But eventually, they grew to be expected. And when there were areas without enough flight points, it was disappointing because it would throw off my leveling agenda. Certainly I'm not the only one who has felt this way; the Patch 3.2 implementation of mounts at lower levels makes me think I'm in the majority, not the minority. I'm not ashamed to admit that I suppose I also can be demanding of Blizzard. Why shouldn't I be? As subscribers, most of us probably do feel entitlement in some form or another. I just try not to be an ass about it because in the end, I'm still having fun playing. But its during those instances of annoyance that I try to remind myself of just how awesome this game is - without even going into the expansive lore, which alone is enough to draw me in. When I can't find an NPC because (lightheaded isn't working and) their location isn't clear enough on a quest description, I instead find joy in the hunt. When I was leveling and couldn't squeeze in all the quests I wanted because they were so spread out, I instead popped into an inn and decided to make up the difference on rested XP another day. And (before the days of being able to trade BoP items with raid members) when I had to put in a GM ticket to swap a piece of loot, I focused on the fact that Blizzard cares enough about keeping players happy that they will do something trivial like allow me get a gear upgrade. Now I'm even more amazed by some of this after reading WoW.com's report the other day that Blizzard tracks 180,000 bugs at any one time. That's a hell of a lot of content to be weeding through and still find time to make one individual's gameplay experience a priority. So perk up and show some appreciation. We'll always find things to complain about, but there's so much more to be excited about. If you need further proof, just take a look at Project Lore's blog page on any given day and learn about what Blizz plans next.

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Activision Blizzard CEO Interviewed on Game Economy

Activision Blizzard CEO Robert "Bobby" Kotick on Thursday said he is "optimistic" about the future of the game industry as "a very low cost form of entertainment, if you look at the dollar-cost-per-hour." CNBC interviewed Kotick, who was in Sun Valley, Idaho, for the relatively secretive annual Allen & Company media mogul conference. Here's what he had to say about Activision Blizzard stocks performing above expectations in a down economy:

While Kotick does not speak specifically about WoW, there were some pretty interesting aspects to the interview that I wanted to elaborate on a bit because they can be applied to our favorite MMORPG. The journalist interviewing Kotick first points out that Activision Blizzard (and Electronic Arts) stocks were performing well Thursday. That's just a snapshot in time showing the trading levels at that point in the day, but if you look at the levels over the past six months or so, you'll see that the values have been rising steadily. Not surprisingly, the stock market apparently was on the minds of many Thursday who attended a panel on the economy at the conference. Although not an expert on the economy, Kotick pointed out that the availability of new hardware and the diversity of gaming experiences combine as a way to satisfy a lot of different entertainment needs all in one punch. As Kotick puts it, "While I'm relatively pessimistic about the economy, I'm very optimistic about the ability for video games to satisfy entertainment needs of consumers." And since we've been talking a bit about the future of WoW lately, I also found it interesting that Kotick said he's been looking at his expectations for Activision Blizzard over the next 5 to 10 years. He said that increasing production values, more effective in-game social interactions and the physical aspects of gaming "are really great catalysts for expansion of our audience; and we're still in the early days of markets like Western Europe, (and) in China." So perhaps WoW (or the next MMO) will be more of a world-wide audience? It seems that Kotick is hinting at that thought, which seems like smart business to me (more subscribers = more $$). Also along the idea of more money, Kotick said that lower the price of hardware, "the more consumers will be willing to purchase (it)." Makes perfect sense to me. Of course, a PC is a pretty hefty pricetag for someone just to play a game. But one would assume most people would have their computer for other uses, as well. What does everyone else make of this interview? Can you think of any other ways in which Kotick's ideas may be applied to WoW or the future of other Activision Blizzard MMOs, or do you think his points were too general to draw any real conclusions?

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Blizzard Not Worried About Other MMOs; Still Retaining Users

Morhaime Loves To Throw Numbers At PeopleWarning: The post contains business information that may not be suitable for some minds. In the event that you hate business, market analysis, facts, quotes, words and things of that nature, you may want to read some other posts. However, it is good to have these things when you try and argue with your friends about which MMO is the best. Blizzard Entertainment has certainly struck a gold mine with World of Warcraft. ProjectLore is living proof of its popularity and cultural impact. I could give you all numerous examples to the phenomenon that is World of Warcraft, but its 11 million subscribers worldwide, should be enough to convince gamers. Since WoW's launch in 2004, it has constantly been put up against other MMORPGs. The first of which was the sequel to the previous industry leader, EverQuest 2. It took a few months, but it became readily apparent that WoW had won that first battle. The next battle was fought with some old Blizzard employees and their first title, Guild Wars, in April 2005. The trend continues, with a string of MMOs trying to dethrone World of Warcraft, but none putting more than a dent in the armor. A pair by Turbine (Dungeon and Dragons Online & Lord of the Rings Online), the terrible MMO from the Matrix universe (The Matrix Online), a MMO from the father of MMOs Richard Garriot (Tabula Rasa), and the brutal Age of Conan, all pail in comparison to World of Warcraft's influence. With the exception of EverQuest 2, I only felt that Dungeon & Dragons Online: Stormreach had a chance to upset WoW's stride. That is until Warhammer Online: Age of Reckoning was released in September. Mythic Entertainment released WAR to solid reviews and has posted impressive subscription rates since. To date, it is the closest anything has come to stealing WoW's thunder, holding over 750,000 subscribers with more than 1.5 million units shipped to retailers. Unlike AoC, it doesn't appear that the subscribers are leaving in droves after the free 30-days either. Is Blizzard worried? It doesn't appear so, but maybe they should be.  Just a little. When Age of Conan was doing so hot its first months, Blizzard sat back and watched their members return, “about 40% of those players have returned to World of Warcraft," according to CEO and co-founder Mike Morhaime. That was just two months after AoC launched, so one would imagine that the number has only grown since then. Yesterday, as part of Activision-Blizzard's business mumbo-jumbo, Morhaime returned to update that number, and included WAR in the statistics. A whooping 68% of people who left for AoC have returned to WoW. Mythic Entertainment's title seems to have faired a bit worse than AoC. Almost two months out from WAR's launch and Morhaime reports a return rate of 46% to AoC's 40%. In fairness to WAR versus AOC, many people are likely returning to WoW for Thursday's release of Wrath of the Lich King. In fairness to both of them, just because players have re-subscribed to World of Warcraft doesn't mean they aren't still participating in the other MMO. Yet, according to research, most MMO players only subscribe to one title. The numbers show that WAR has been the biggest threat to World of Warcraft, but even a shiny new title with an incredibly dark universe and more mature theme, hasn't been able to retain its users when put up against an expansion. Let us pray that the competitors stay in business, and new titles make it to market for years to come. This will ensure that Blizzard has to keep the design juices and creativity flowing. Competition is a good thing. Anyone think Blizzard should be scared of some upcoming MMOs?  Aion?  Star Wars: The Old Republic? LEGO Online?  To be honest, I think LEGO Online just might grab some impressive numbers.

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